Introduction to the design of experiments to control and improve processes. Six Sigma methodology: define, measure, analyze, improve, and control.
The control and quality of processes, products and services in a business constitutes a key item management in every type of businesses. In this course the student receives the Green Belt level training in Six Sigma.
Competencies and learning outcomes
- Capacity to identify, interpret, formulate, and resolve basic problems within the branch of social and legal sciences.
- Capacity for planning, organizing, directing, and controlling systems and processes within a framework that guarantee respect for the values, rights and basic principles of the legal system, business competitiveness, protection and conservation of the environment, and sustainable development in the corresponding field.
- Ability to implement efficient tools for troubleshooting within the branch of social and legal sciences.
- Capability for developing new lines, processes, projects, and products.
- Capacity to evaluate, optimize, and compare criteria in decision making.
- Ability to work with multidisciplinary and multicultural teams.
- Ability to update knowledge within the branch of social and legal sciences.
- Disposition of methodologies and efficient self-learning skills for adapting to and updating new skills and scientific advances, as well as to changing needs in order to adopt an aptitude for innovation and creativity in practicing the profession.
- Skills for analytically and computationally solving mathematical problems that may arise in the statistical analysis of data.
- Capacity for formulating hypotheses, critically collecting and assessing information to solve real problems following the scientific method.
- Capacity for the development, construction, validation, review, and interpretation of statistical models and operations research to organize, interpret, and communicate information in the decision making process.
- Ability to think and reason quantitatively.
- Ability to develop and/or simulate forecasts and scenarios in environments of uncertainty.
- Comprehend the content of the information derived from the economic activity carried out by the business, used by its users in decision making.
- Acquire the basic training for conducting research activities.
- Develop action plans for monitoring and applying quality standards.
Objectives (Learning outcomes)
- 01Know and apply Six Sigma Methodology for the development of improve processes.
- 02Know and apply effectively the appropriate statistical tools for the analysis in Six Sigma Projects.
- 03Know and use effectively the R Statistical Software and its interface RStudio, as well as the packages and functions related to Six Sigma.
Association between objectives and units
- Bhote, Keki R., 1925-. "The ultimate Six Sigma [electronic resource] : beyond quality excellence to total business excellence /". New York : AMACOM/American Management Association, c2002.
- Chowdhury, Subir. "The power of design for Six Sigma [electronic resource]". [Chicago] Dearborn Trade c2003.
- Emilio L. Cano, Javier M. Moguerza, Andrés Redchuk. "Six Sigma with R". Springer.
- Fermín Gómez Fraile, José Francisco Vilar Barrio, Miguel Tejero Monzón. "Seis Sigma, 2 EDICIÓN". FC EDITORIAL.
- George E. P. Box, J. Stuart Hunter, William G. Hunter. "Statistics for Experimenters: Design, Innovation, and Discovery, 2nd Edition". WILEY.
- Pande, P.S., Neuman, R.P. and Cavanagh, R.R. "The Six Sigma Way. An Implementation Guide for Process Improvement Teams". McGraw-Hill.
- Google Chrome
- R project
Methodology and grading
- Case studies: Learning through the analysis of actual or simulated cases in order to interpret and resolve them by employing various alternative solution procedures.
- Cooperative learning: Develop active learning through cooperative working strategies among students and promote shared responsibility to reach group goals.
- Lecture: Pass on knowledge and activate cognitive processes in students, encouraging their participation.
- Problem-based learning: Develop active learning strategies through problem solving that promote thinking, experimentation, and decision making in the student.
- Project-based learning: Realization of a project to solve a problem, applying acquired learning and promoting abilities related to planning, design, performing activities, and reaching conclusions.
- The principal evaluation system is based on continuous assessment throughout the course. Evaluation activities and their weights in the final grade are:
- Exercises, cooperative portfolio and improvement project: 40%
- Theoretical and practical final exam. 60%
In the extraordinary calls, the assessment depends exclusively on the score on a theoretical and practical final exam.