R&D&I concept. Innovation and competitive advantage. Types and sources of innovation. R&D&I funding. Centers of innovation. Managing innovation. Principles of quality. Quality of products and services. Perceived quality. EFQM Excellence Model. ISO 9000 standards. Quality control and costs.
The course under the heading "Innovation and quality management" is mandatory, of 6 credits, which according to the European credit score in the UMH equals to 150 credits (1 credit = 25 hours). Its length is fourth months and takes place during the second year of the degree in Business Administration.
Within the field of Business Administration, this course is linked to a number of subjects in this compulsory course ("Direction of operations" and "Human resources management"); within the basic subject "Company" (to which belong the subjects "Fundamentals of business organization" and "Business administration and organization") and to subjects as "Strategic direction or creation", "Pymes management", among others.
When students have access to this course, they already had a first contact with this area of study through the basic subjects "Fundamentals of business organization" and " Business administration and organization". In the first, introductory, the student has a first approach to the reality of companies and gets familiar with some basic concepts that are developed progressively in all subjects included in the degree. The second has deepened on certain aspects that affect the process of administration, as the change in the environment and the need for change within the organization or the need to encourage idea generation and management skill development and innovation of the company, likewise, has deepened in the process of organizational design, anticipating the need for flexible organizations with dynamic environments.
After these subjects, the course "Innovation and quality management" has as priority aim that students acquire sufficient knowledge and skills which enable them in the exercise of the direction of companies, analyzing and prosecuting, the need to consider an attitude and strategic approach focused on innovation and quality. Following this general objective, the teaching guide is divided into two main parts. The first, "Innovation and Technology management" deals with the fundamentals and concepts needed to plan and develop a strategy and technological innovation in the enterprise and deepen the study of the innovation process, the external and internal factors that affect it, as well as in the formulation process of the innovative strategy itself and the management of the technologies used by the company. The second part, "Quality management", addresses the concept of quality from the enterprises the point of view; the basic principles and key elements of the direction of quality; models and systems currently used by companies of our environment to manage the quality and needs for planning, direction and control.